Business‑to‑Business ADR
Business arbitration, mediation, and negotiation support
Helping you transform, lead, and solve.
Advanced conflict resolution for non‑consumer‑facing business owners, nonprofit organizations, and professional entities, with virtual and in‑person options.
Prefer to talk? Call or text (240) 650-0007
Who we are
Conflict resolution with clarity, dignity, and strategic insight
Transformative Leadership Systems helps leaders, teams, and organizations navigate conflict. We focus exclusively on non‑consumer, non‑public‑facing conflicts that support healthy communication, effective decision‑making, and sustainable agreements.
Services
How we can help
Arbitration & Med‑Arb
Binding, non‑binding, or hybrid dispute resolution for eligible organizations (B2B only).
About arbitrationBusiness Mediation
Internal workplace disputes, leadership conflicts, and partnership disagreements.
About business mediationNegotiation Support
High‑stakes conversations and non‑consumer contract interpretation.
About negotiation supportConflict Coaching
One‑on‑one support for executives, managers, team leads, and board members.
About conflict coaching
Who we serve
Built for non‑consumer‑facing organizations
Business owners
Owners of non‑consumer‑facing businesses.
Nonprofit organizations
Nonprofits and their leadership teams.
Professional entities
Professional organizations working through internal or inter‑organizational conflict.
Executives & team leads
Executives, managers, and team leads.
Boards of directors
Board members navigating governance issues.
Business partners
Partners, vendors, and suppliers between non‑consumer‑facing entities.
Our approach
Trauma‑informed. Culturally grounded. Organizationally aware.
We help leaders, teams, and organizations navigate conflict with clarity, dignity, and strategic insight.
- Trauma‑informed: a steady, respectful process, even when stakes and emotions run high.
- Culturally grounded: awareness of the identities, cultures, and histories leaders bring to the table.
- Organizationally aware: attention to the structures, roles, and relationships that shape conflict at work.
Focus areas
Matters we focus on
Internal workplace disputes
Conflict within teams, departments, and staff.
Leadership & partnership conflicts
Disagreements among leaders, co-owners, and business partners.
Board governance issues
Governance challenges among board members and leadership.
Vendor–supplier disputes
Disputes between non‑consumer‑facing entities.
How it works
A structured, neutral process
Reach out
Begin intake online, send an email, or call or text (240) 650-0007.
Eligibility screening
Written and verbal screening confirms your organization and matter are eligible. Every decision is documented.
Confirm next steps
If it’s a fit, we agree on the right process. If not, we share free supportive referrals.
Meet virtually or in person
Sessions for eligible B2B clients, in the setting that works.
Trust & credibility
Neutral, ethical, and transparent
Ethics compliance
Operates in full compliance with Maryland Public Ethics Law §5‑502.
Documented screening
Written and verbal screening, with every eligibility decision documented.
Free referrals
If we can’t assist, we provide free supportive referrals.
Confidential process
Mediation‑related communication remains confidential.
What we don’t handle
We do not mediate, arbitrate, coach, or negotiate matters involving:
- Consumer‑business disputes
- Businesses that sell goods or services to consumers
- Any matter connected to Maryland consumer protection laws or the Office of the Attorney General
FAQ
Common questions
What is the difference between mediation, arbitration, and med-arb?
In mediation, a neutral helps the parties reach their own agreement. In arbitration, a neutral hears each side and issues a decision that may be binding or non-binding, depending on what the parties agree to. Med-arb combines the two: mediation first, then arbitration for any issues that remain.
How much do arbitration, mediation, and negotiation support cost?
Fees depend on the process, the number of parties, and the time involved. We confirm pricing after screening, before anything is scheduled.
Do you work with consumer-facing companies?
No. If your matter involves a consumer transaction, or if you are a consumer‑facing company or organization, Transformative Leadership Systems cannot assist due to statutory ethics requirements under Maryland Public Ethics Law §5‑502.
Looking for family, parenting, or interpersonal mediation?
Visit Transformative Life SolutionsLet’s talk about your organization’s needs
Request a consultation. We’ll confirm eligibility through our screening process, and if we can’t assist, we’ll provide free supportive referrals.
Call or text (240) 650-0007 · LeadershipSystems@LetTLSHelp.com