How It Works
How our process works
Structured, neutral, and transparent from the first conversation.
What to expect
Reach out
Begin intake online, send an email, or call or text (240) 650-0007.
Eligibility screening
Written and verbal screening confirms your organization and matter are eligible. Every decision is documented.
Confirm next steps
If it’s a fit, we agree on the right process. If not, we share free supportive referrals.
Meet virtually or in person
Sessions for eligible B2B clients, in the setting that works.
Step one
Begin intake online
Our online screening confirms eligibility first, then asks about the services you need, availability, and any court or safety considerations. We reply with next steps or free referrals.
If we can’t assist, we’ll point you to support
If we are unable to facilitate your matter, we will provide free supportive referrals.
- Maryland’s Consumer Protection DivisionGet help with a consumer, health billing, or insurance complaint.
- Maryland Courts Self‑Help CenterLearn how the court system can assist with your dispute through litigation, arbitration, and mediation.
- People’s Law LibraryGet free legal help and information for Maryland cases.
- Community Mediation MarylandObtain mediation services through centers across Maryland.
- MPME‑rostered ADR practitionersFind a Maryland-based ADR practitioner who can assist.
- Better Business BureauGet help resolving a problem with a business through mediation and arbitration programs.
- Crisis Text LineReach a crisis counselor by text, 24/7.
Before you begin
- We provide neutral ADR services only. We do not provide legal advice, legal representation, or legal advocacy.
- We provide conflict‑coaching and organizational facilitation services only. We do not provide medical or mental health counseling or clinical therapeutic services.
Let’s talk about your organization’s needs
Request a consultation. We’ll confirm eligibility through our screening process, and if we can’t assist, we’ll provide free supportive referrals.
Call or text (240) 650-0007 · LeadershipSystems@LetTLSHelp.com