Ethics & Compliance
Ethics, Compliance, and Screenings
Our Commitment to Ethical Practice
We operate in full compliance with Maryland Public Ethics Law §5‑502 and maintain strict boundaries to avoid conflicts of interest.
Compliance‑Safe Explanation
We do not provide services related to consumer‑business disputes or any matter that falls under Maryland consumer protection laws or the authority of the Office of the Attorney General.
What each practice focuses on
Transformative Life Solutions
Through Transformative Life Solutions, we focus exclusively on private, non‑commercial conflicts such as family, interpersonal, workplace (non‑consumer‑facing companies and organizations), and community matters.
Transformative Leadership Systems
Through Transformative Leadership Systems, we focus exclusively on private, non‑consumer‑facing organizational conflicts, including internal workplace disputes, leadership and partnership conflicts, board governance issues, and vendor–supplier disputes between non‑consumer‑facing entities.
Screening Protocol
We use written and verbal screening processes to determine client eligibility and maintain documentation of all screening decisions.
If we are unable to facilitate your matter, we will provide free supportive referrals.
Suggested referrals
- Maryland’s Consumer Protection DivisionGet help with a consumer, health billing, or insurance complaint.
- Maryland Courts Self‑Help CenterLearn how the court system can assist with your dispute through litigation, arbitration, and mediation.
- People’s Law LibraryGet free legal help and information for Maryland cases.
- Community Mediation MarylandObtain mediation services through centers across Maryland.
- MPME‑rostered ADR practitionersFind a Maryland-based ADR practitioner who can assist.
- Better Business BureauGet help resolving a problem with a business through mediation and arbitration programs.
- Crisis Text LineReach a crisis counselor by text, 24/7.
Call or text us
Virtual and in‑person options during off‑peak hours. Serving eligible clients in Maryland and beyond.